Refund policy

Our 30-Day Satisfaction Guarantee

We use Tricoat on our own customers' vehicles every day, and we stand behind it. If you're not satisfied with your purchase, contact us within 30 days of delivery and we'll make it right with a replacement bottle or store credit.

How it works

1. Email us at goldenxdetailsupply@gmail.com within 30 days of delivery with your order number and a quick note on what didn't work for you.
2. We may ask a few questions or share application tips. Most issues, like streaking, are easy fixes.
3. If you're still not happy, we'll send you a replacement bottle or issue store credit for the product price.

No cash refunds

All sales are final. We don't refund purchases to the original payment method. Our guarantee is honored with a replacement or store credit.

Opened products

Yes, the guarantee covers opened and used bottles. You don't need to send a used bottle back. We may ask for a photo of the product.

What's not covered

Shipping charges are not covered. The guarantee is limited to one replacement or store credit per customer or household. Damage caused by misuse or use contrary to label directions is not covered.

Timing

Approved replacements ship and store credits are issued within 5 business days.

Damaged or wrong items

If your order arrives damaged, leaking, or incorrect, email us within 7 days of delivery with photos and we'll send a replacement at no cost to you.

Questions?

Reach us anytime through our contact page.